Charleston's

Indianapolis

6815 East 82nd St., Indianapolis, IN 46250
Indianapolis, in, 46250

(317) 841-0442

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Assistant Manager

Full-Time

RESPONSIBILITIES

  • Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service is consistently achieved
  • Manage operations with passion, integrity, and knowledge while promoting the culture and values of the restaurant;
  • Implement new company policies and procedures by developing plans and instructing staff
  • Provide direction to shift leaders, and staff to achieve restaurant goals
  • Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement
  • Provide coaching and feedback to managers and staff and assess performance on an ongoing basis
  • Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations
  • Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness
  • Consistently monitor product and labor costs to remain within goals
  • Solicit guest feedback to understand the needs and wants of customers
  • Train and coach staff on guest services principles and practices
  • Follow the restaurant policies and procedures, including those for cash handling and safety/security
  • Monitor and maintain the POS System
  • Assist in new menu implementation
  • Develop and implement creative solutions to areas of improvement
  • Assist in conducting staff and daily pre-shift meetings
  • Assist in any areas of the restaurant when staffing constraints require
  • Identify employee weaknesses and retrain as necessary

QUALIFICATIONS:

Education: College degree preferred

Previous Experience: 2-3 years recent restaurant experience preferred

  • Able to learn and use POS System
  • Able to lift minimum of 10-25 lbs. Complete training in all areas of restaurant
  • Must be able to take direction and delegate responsibilities
  • Able to work in a fast paced environment
  • Able to work nights, weekends, and holidays

Certifications: ServSafe Certification Preferred Additional Skills: Spanish (+)

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